A highly technical business function in the hands of specialist technical consultants who understand the complex environments required to support modern business and mitigates the risk faced by organizations created by reliance on specialist in-house technical resources.
3rd Party Vendor Management
Our Outsource service includes the management of all third party IT vendors to the organization if required and extends to definition of the contractual obligations and service level agreements covering the level of service. This service can be extended to the provision or co-ordination of ISP (Internet Service Provider) services, management of the hardware and software procurement function as well as the management and audit of software license renewals.
Where it is warranted or required, DFA Solutions will allocate dedicated resources to be based at the client to manage the relevant service provided.