Outsourced Infrastructure Services
DFA Solutions has the capacity to fully outsource the Infrastructure Management and support function of an organization. Through our extensive monitoring and management expertise, we tailor Service Level Agreements that will support the full or partial outsource of the infrastructure.
This leaves a highly technical business function in the hands of specialist technical consultants who understand the complex environments required to support modern business and mitigates the risk faced by organizations which is created through reliance on specialist in-house technical resources Our Outsource services include the management of all third party IT vendors to the organization if required and extends to definition of the contractual obligations and service level agreements covering the level of service.
These services can be extended to include the provision or co-ordination of ISP (Internet Service Provider) services, management of the hardware and software procurement function, as well as the management and audit of software license renewals.
Where it is warranted or required, DFA Solutions will allocate dedicated resources to be based at the client to manage the relevant service provided.